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Store hours are Monday to Saturday 9 AM – 10 PM and Sunday 10 AM – 8 PM. Free parking available in the garage behind the store.

The Importance of Customer Service in Cannabis Retail

A Better Shopping Experience

When you get customer service it can make a normal trip to the store really special. In the cannabis business staff who know what they are talking about and are easy to talk to help customers feel okay about looking at products.

Education Builds Confidence

Customers usually have a lot of questions about the kinds of products, brands and what you can buy. If someone is nice and helps you you can make a decision about what to buy.

Personalized Recommendations

Every customer is different. Likes different things. If you take the time to understand what each customer wants you can give them ideas about what to buy and they will like you more.

Creating a Welcoming Environment

If a store feels welcoming customers will ask questions. Look around without feeling like they have to buy something right away.

Experience Outstanding Service at The Smokey Leaf

At The Smokey Leaf we really care about making our customers happy. You should come visit us in Greenfield, MA and see how different it is when the people helping you really care about what you want. The Smokey Leaf is, about customer service and we want you to feel good when you are here.

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